Introduction into our APIs

Welcome to the Productsup API Documentation space!

At this moment we have the following APIs available for our clients
including a how-to section with articles on different integration possibilities.

• Stream API - High performance product upload/content API
  • Product Data write
• Platform API - Account management API
  • Management of Projects and Sites
  • Get information about previous imports
  • Check errors per site run
  • Find information about channels and their history
  • Check the status of a site
  • Trigger a run for a site
  • Product Data read
  • Product Data write

Unified authentication

Please note that for authentication with Platform API and Stream API you require different tokens. However, there are some endpoints that support unified authentication to ease your API use. For now, these endpoints are:

• Process endpoint
• Site Stream Data Sources endpoint

In the future we are planning to unify the authentication for further endpoints. Your Productsup main contact can support with getting Stream Platform API Access. Additionally they can also be contacted for creating new / additional tokens and revoking tokens.

Status Page

Our status page provides real-time information on system performance and security. You will find live and historical data on system performance. A note will be posted there if there are any interruptions in service.

You can subscribe on the page to updates and receive notifications via your preferred communication channel.

Status page

How-to guides

Introduction

In this section you'll find an overview of different guides on integrating with our APIs.

Basic introduction to Streams

This guide will help you get acquainted with our Stream API and will guide you through a basic integration.

Prerequisites

• You've read the chapter Authentication
• You have a Personal Access Token
• You understand the terminology in our Glossary
• You've created a Site for this tutorial in the Platform
• Have an HTTP client at hand
  • Our tutorial provides cURL commands you can execute in the terminal or also easily import into Postman

Getting started

You can find the instructions in the center column, each set of instructions matches with a request and response in the column on the right side.

Chapter 1: Creating your first stream

Request 1: Creating your first stream

curl --location --request POST 'https://stream-api.productsup.com/streams' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/vnd.api+json' \
--header 'Accept: application/vnd.api+json' \
--data-raw '{
  "data": {
    "type": "stream",
    "attributes": {
      "name": "Getting started tutorial My first stream",
      "type": "chunked"
    }
  }
}'

Response 1: Creating your first stream

{
  "data": {
    "type": "stream",
    "id": "<stream_id>",
    "attributes": {
      "name": "Getting started tutorial My first stream",
      "type": "chunked",
      "createdAt": "2022-11-23T18:07:45+01:00",
      "updatedAt": "2022-11-23T18:07:45+01:00"
    },
    "relationships": {
      "account": {
        "data": {
          "type": "account",
          "id": "<account_id>"
        }
      }
    }
  }
 }

The first request you see on the right-hand side will show you how to create a Stream via our Stream API. You can change the value of the name-attribute. The type-attribute should remain unchanged, as we'll stick with this type in the tutorial. Additionally, chunked Streams are also the default. See Stream types for more information.

The placeholders <stream_id> and <account_id> in the response are populated with values. It's important to note the Stream ID since it is required in the following requests.

Chapter 2: List your Streams

Request 2: List your Streams

curl --location --request GET 'https://stream-api.productsup.com/streams' \
--header 'Authorization: Bearer <token>' \
--header 'Accept: application/vnd.api+json'

Response 2: List your streams

{
  "data": {
    "type": "stream",
    "id": "<stream_id>",
    "attributes": {
      "name": "Getting started tutorial My first stream",
      "type": "chunked",
      "createdAt": "2022-11-23T18:07:45+01:00",
      "updatedAt": "2022-11-23T18:07:45+01:00"
     },
    "relationships": {
      "account": {
        "data": {
          "type": "account",
          "id": "<account_id>"
        }
      }
    }
  }
}

After we've created a Stream in chapter 1, now we would like to see which Streams are available in your account. We can list all Streams with the example request for chapter 2 on the right-hand side. If you already have some Streams in your account, they will also be listed in the response.

More information about listing streams, such as pagination or listing individual Streams, you can find in our chapter listing Streams.

Chapter 3: Uploading data to your Stream

Request 3: Uploading your products in NDJSON format

curl --location --request POST 'https://stream-api.productsup.com/streams/<stream_id>/products' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/x-ndjson' \
--header 'Accept: application/vnd.api+json' \
--data-binary @- <<EOF
{"id":"34SKJDF42DF","name":"Product 1","company":"ACME Corp.","price":100}
{"id":"475-SHIRT-XL","name":"Product 2","company":"ACME Corp.","price":15", "size":"XL"}
{"id":7824796324,"name":"Product 3","company":"ACME Corp.","price":5,"sale_price":4.5, "size":""}
EOF

Response 3: Uploading your products in NDJSON format

{
  "data": {
    "type": "batch",
    "id": "<batch_id>",
    "attributes": {
      "status": "uploaded",
      "errorCount": 1,
      "stages": {
        "upload": {
          "completedAt": "2022-11-25T15:40:10+01:00",
          "status": "warning",
          "successCount": 2,
          "errorCount": 1,
          "errors": [
            {
              "message": "Syntax error",
              "occurrences": 1,
              "example": {
                "lineNumber": 2,
                "value": "{\"id\":\"475-SHIRT-XL\",\"name\":\"Product 2\",\"company\":\"ACME Corp.\",\"price\":15\", \"size\":\"XL\"}"
              }
            }
          ]
        },
        "processing": null
      }
    }
  },
  "relationships": {
    "stream": {
      "data": {
        "type": "stream",
        "id": "<stream_id>"
      }
    }
  }
}

We will upload three products to our newly created Stream. Since we are using a chunked Stream, the product data should be formatted as NDJSON. Please copy the request as is; there is a syntax error in the request body; this is part of the tutorial.

Make sure to replace the <stream_id>-placeholder in the request URL with the Stream ID created in chapter 1.

In the response, you can find more details about the status of your upload. The returned id-attribute is what we refer to as a Batch ID. It's a unique reference to your upload. We are going to use the Batch ID later to find out more information about the upload, so please note it down.

This initial response will directly report any validation errors. With the help of the status, successCount, and errorCount-attributes, you can easily understand whether the upload was successful. Since we parse each product individually, partial successful uploads can occur.

In chapter 6, we will explain in more detail.

You can find more information in our chapters about uploading data and API standards.

Chapter 4: Create a Stream API Data Source

Request 4: Create a Stream API Data Source

curl --location --request POST 'https://platform-api.productsup.io/platform/v2/sites/<site_id>/streams' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data-raw '{
  "import_type": 1,
  "description": "Stream API Tutorial - First Stream API Data Source",
  "stream_id": <stream_id>,
  "status": "active"
}'

Response 4: Create a Stream API Data Source

{
  "success": true,
  "Sources": [
    {
      "id": <data_source_id>,
      "site_id": <site_id>,
      "description": "Stream API Tutorial - First Stream API Data Source",
      "source": "",
      "import_type": 1,
      "import_id": 331,
      "status": "active",
      "settings": [
        "stream : <stream_id>"
      ]
    }
  ]
}

If you did not create a Site in the Platform or do not have access to it, you can skip chapters 4 and 5. They will require some interaction with the Site.

In this chapter, we are creating a Steam API Data Source. With the help of the Data Source we can import product data from a Stream into a Site in the Platform.

In the request body, you can change the description-attribute. The Platform uses the description when listing Data Sources. It's required to submit a value to the stream_id-attribute; the Site will then be linked to this Stream.

Note that the domain of the URL has changed. This endpoint is part of our Platform API. The Platform API is an account management API and contains endpoints that do not directly interact with Streams. Endpoints that have value for a Stream API integration support unified authentication.

More information is available in the chapter about Stream API Data Sources.

Chapter 5: Importing your first products

Request 5: Importing your first products

curl -X POST https://platform-api.productsup.io/platform/v2/process/<site_id> \
--header "Content-Type:application/json" \
--data-raw'{
  "action": "import"
}'

Response 5: Importing your first products

{
  "success": true,
  "process_id": "<process_id>",
  "estimated_duration": 26.105,
  "message": "A new process has been triggered successfully!"
}

Now that the Data Source is configured, we can trigger an import process via the Platform API to import the Stream API data into our Site. This API call resembles the same behavior as if you would click the Import-button in the Platform.

Ensure to replace the <site_id>-placeholder with the Site ID you are using in this tutorial.

Note that the URL domain is still part of the Platform API. The Platform API is an account management API with endpoints that do not directly interact with Streams. Endpoints that have value for a Stream API integration support unified authentication.

More information is available in the chapter about processing data.

Chapter 6: Checking the status of your upload

Request 6: Checking the status of your upload

curl --location --request GET 'https://stream-api.productsup.com/streams/<stream_id>/batches/<batch_id>' \
--header 'Accept: application/vnd.api+json'

Response 6: Checking the status of your upload

{
  "data": {
    "type": "batch",
    "id": "<batch_id>",
    "attributes": {
      "status": "processed",
      "errorCount": 1,
      "stages": {
        "upload": {
          "completedAt": "2022-11-25T15:40:10+01:00",
          "status": "warning",
          "successCount": 2,
          "errorCount": 1,
          "errors": [
            {
              "message": "Syntax error",
              "occurrences": 1,
              "example": {
                "lineNumber": 2,
                "value": "{\"id\":\"475-SHIRT-XL\",\"name\":\"Product 2\",\"company\":\"ACME Corp.\",\"price\":15\", \"size\":\"XL\"}"
              }
            }
          ]
        },
        "processing": {
          "completedAt": "2022-11-25T15:50:45+01:00",
          "status": "success",
          "successCount": 2,
          "errorCount": 0,
          "errors": []
        }
      }
    },
    "relationships": {
      "stream": {
        "data": {
          "type": "stream",
          "id": "<stream_id>"
        }
      }
    }
  }
}

In the last chapter, we will do a final check on the status of our product upload. With the Batch Status endpoint, you can find more details about your Batch.

Make sure to replace the <stream_id> and <batch_id> parameters for the correct values.

In the response, a general status-attribute indicates that the batch was processed. The Batch is imported into the Platform. The status uploaded, which we saw in Chapter 3 indicates that the Batch was uploaded, but still needs to be imported.

A general errorCount-attribute lists the total amount of errors that occurred during both stages. Currently, we have two stages: upload and processing, which contain more information about the events during each stage.

Each stage contains a status-attribute, which indicates the general status of all events during that stage. The succesCount- and errorCount-attributes contain the number of succeeded or failed products. In the attribute errors, more details are communicated around which products failed and the reason for the failure. Only successful products continue to the next stage.

You can find more information n the chapter Batches.

Content API Migration

With the introduction of Stream API, we have a replacement in place for some of the Platform API endpoints. The Stream API only replaces the content endpoint of the Platform API; for account management functionalities the Platform API is still our recommended solution.

New clients are only onboarded onto the Stream API. We keep the Platform API content endpoints available for clients with an older implementation.

API differences

• Instead of classic JSON, we now accept Newline Delimited JSON (NDJSON)
• No requirements to commit uploaded data
• You can now upload your data and import it right away
• No need to generate a Batch ID per upload request
• We don’t differentiate between full and delta logic
• Sending concurrent requests is possible with both APIs
• The Stream API maintains strict rate limits for all endpoints

Migration introduction

This guide will help you understand what the requirements are for a successful migration from Platform API to Stream API.

Prepare and test Stream API integration

As a preparation for the migration, we recommend setting up and testing the integration with the Stream API. You can use a sandbox Site in your Account for this test. Once this setup is verified and working correctly, you're ready for the migration on the production environment.

Do you want to reuse the data from the Sandbox environment?

In case you need the data from the sandbox environment, you can reuse the Stream. However, we recommend decoupling the Stream from the sandbox environment if you decide to use it in a production environment.

Two migration scenarios

We offer two guides for your migration:

1. A migration that uses a copy of the production Site
2. A migration that is done directly in the production Site

Both scenarios have their advantages and disadvantages; most notably is that both scenarios also allow easy rollback to the previous setup.

Migration with a copy of a site

1. Log in to the Productsup Platform and go to the project where you would like to create the new Stream API integration Site
2. Click on the blue button Add Site
3. This will open a popup window where you should:
   • Enter a title for your new site in the title field
   • Select Create a copy of an existing site in the field Create or Copy
4. A new dialog should open where you can select a Site to duplicate
   • In the dropdown for the field Select a Site to copy you can search by Site ID or Site title
   • If you have access to multiple Accounts, a dropdown will be visible to copy a Site from another account
5. Once you have selected a Site you want to copy, click on the blue Select button
6. This will close the popup window and allow you to configure more settings
   • If you want an identical copy of your production Site, we recommend you to set both option Copy with Export A/B Destinations and Copy with Scheduling & Triggering to On
   • Please note that when enabling the option Copy with Scheduling & Triggering the schedule and triggering will be immediately active after the copy. We recommend to disable both during testing.
7. Once you are ready to copy, click on Copy Selected Site (this may take a while depending on the size of your source Site)
8. After a successful copy, you will be redirected to the new Sites Data Source page
   • If you are not redirected, something might have gone wrong; a message will be displayed
   • If you have been redirected but are not on the Data Sources page, please go there via the Main Menu on the left side and click on Data Sources
9. At this point, we will add the Stream API Data Source by clicking on the Add Data Source button on the right
10. This opens a new window where you can either:
    • Search for the Stream API Data Source by entering the term stream
    • Find the Stream API Data Source listed under the Most Popular section
11. Once you have found the Stream API Data Source click on the green button Add
12. In the right sidebar, you can give the Data Source a more clear name, if that's required.
13. Click on the blue Continue button to go to the next step in the configuration.
14. On the configuration page of the Data Source, you can:
    • Select the Stream you would like to import from
    • Change the Data Source description
15. Click on the green Save button to store your configuration
16. Once you are redirected to the Data Source overview page, ensure that the Stream API Data Source is active by checking that the play button in the State column is selected, and green
17. Clicking on the Import button in the top right will import your data and you can then validate the correct contents in the Data View

Migration on a live site

1. Log in to the Productsup Platform and go to the Site you want to use. You can use the following link: https://platform.productsup.com/site/dashboard/<SITE_ID_HERE>
2. Go to the Data Source page via the Main Menu on the left side and click on Data Sources
3. At this point, we will add the Stream API Data Source by clicking on the Add Data Source button on the right
4. This opens a new window where you can either:
   • Search for the Stream API Data Source by entering the term stream
   • Find the Stream API Data Source listed under the Most Popular section
5. Once you have found the Stream API Data Source click on the green button Add
6. In the right sidebar, you can give the Data Source a clearer name if required.
7. Click the blue continue button to go to the next step in the configuration.
8. On the configuration page of the Data Source, you can:
   • Select the Stream you would like to import from
   • Change the Data Source description
9. Click on the green Save button to store your configuration
10. Once you are redirected to the Data Source overview page, disable the Stream API Data Source by checking that the pause button in the State column is selected and is orange

Platform API and Stream API Data Sources have been added to your site. With the help of the state-toggle functionality of the Data Sources you can control from which API Data Source to import.

Going into production

With the following scenario steps, you can verify if your data is correct and if so, take the new setup into production.

1. Pause the Platform API Data Source
2. Enable the Stream API Data Source
3. Run an Import
4. Validate if the data is correct
5. Remove the Platform API Data Source once you're comfortable

Rollback

In case a complete rollback is needed, follow the steps below:

1. Pause the Stream API Data Source
2. Enable the Platform API Data Source
3. Run an Import
4. Validate if the data is correct
5. Remove the Stream API Data Source

Stream API

Introduction

The Stream API is the latest addition to the APIs Productsup offers to its clients that follows JSON API standards. Streams support a high throughput or number of items that undergo product changes. Streams can leverage how clients use their data in the Productsup Platform.

Glossary

Status Page

Our status page provides real-time information on system performance and security. You will find live and historical data on system performance. A note will be posted there if there are any interruptions in service.

You can subscribe on the page to updates and receive notifications via your preferred communication channel.

Status page

Authentication

Your Productsup main contact can support with getting Stream API Access. Additionally they can also be contacted for creating new / additional tokens and revoking tokens.

Example authentication request (actually lists streams)

# Stream API only has cURL examples

curl --location --request GET 'https://stream-api.productsup.com/streams/124773' \
--header 'Authorization: Bearer <token>'

Stream API authentication layer is set up based on the concept of PAT. The Productsup platform links PATs to user accounts. In the future, they will let you finely control user permissions. However, there are currently no specific authorizations other than full access.

Each request you make to the Stream API needs authentication. To receive authentication, you must send an authorization header with a bearer token. The following is an example of the header format:

Authorization: Bearer <token>

API Standards

The Stream API follows the JSON API standard. This implies that all requests and responses are following the defined structure and are using the content-type application/vnd.api+json. Productsup does not accept the content-type set with the JSON API Standard to request bodies for product uploads. The reason for this is because:

• The application/vnd.api+json content-type has too much overhead for product data
• The application/x-ndjson offers better performance when extracting single products from a request
• The application/json is our legacy standard, as Productsup does not want to force existing clients to change their entire integration

The non-acceptance does not imply that Productsup never supports sending data in application/vnd.api+json format. However, there is a need to understand the value first.

Streams

This section introduces a concept called Streams. Streams are spaces where we can receive ongoing flows of structured data. Using Streams gives our clients the following possibilities:

• Importing and merging data into a single site from different systems using multiple Streams.
• Importing data from a single Stream into multiple sites in order to reuse the data without uploading it multiple times.
• Allowing the clients to create and merge Streams by themselves.

Stream creation

You can create a maximum of 100 Streams per account. If you need more Streams, reach out to your Client Success Manager.

Stream naming

Stream names should be unique, and their length can be from 3 to 255 characters.

Stream deletion

If you delete a Stream via API, it remains in our system for 24 hours. During this period, you can no longer access the data of the deleted Stream, but its name remains reserved. When 24 hours have passed, the system completely deletes the Stream, and its name becomes available for new Streams.

Stream formats

Streams support different structured data types. For now, you can use the following formats for the input, but we may add more formats in the future: - Classic JSON - Newline Delimited JSON (NDJSON)

Stream types: Chunked & Referenced

The Stream API supports two Stream types to handle data:

• Chunked
• Referenced

Chunked type

The chunked type provides high throughput and upload speeds.

The maximum recommended request size is 10,0000 products. If the payload size exceeds 1 MB, you should split it into chunks of up to 1 MB. Our performance test showed that this is the most efficient payload size.

The chunked type supports the NDJSON format, where the structure lets us keep the object deserialization simple and leverage it to process more data.

Referenced type

The referenced type fits the clients who send extremely large quantities of data.

The recommended request size is from 10 to 200 MB. You request can't be less than 10 MB.

For now, the referenced type supports the classic JSON format only.

Which is the best type for your use case?

Answer the following questions to determine which Stream type is best for you.

• Do you plan to send single product updates? Single product updates mean the system will send requests for individual products.

If yes, use the chunked type. - Do you plan to send frequent product updates? Frequent product updates mean that the system pushes multiple updates per minute: single-product or batched updates.

If yes, use the chunked type. - Do you work with delta-supporting destinations? Some destinations, such as GMC or Facebook Marketplaces, support delta updates.

If yes, use the chunked type. As we continuously improve our systems, our latest end-to-end delta functionality lets you achieve a near-real-time pipeline and a much smoother integration. - Do you have a large catalog of over 10 million products and send delta updates?

If yes, use the chunked type. Our system imports delta changes faster from the chunked Streams. - Are you going to send only full catalog updates?

If yes, continue with the following questions to get a more precise recommendation:

• Is your catalog size over 10 million products?

  If yes, use the referenced type.

• Do you import your data not more than once or twice a day?

  If yes, use the referenced type.

Stream Management

The Stream Management endpoints bring independence and flexibility to our clients. They let clients integrate Stream management into their workflow.

Stream creation

Example: Create a Stream

# Stream API only has cURL examples

curl --location --request POST 'https://stream-api.productsup.com/streams' \
--header 'Content-Type: application/vnd.api+json' \
--header 'Accept: application/vnd.api+json' \
--data-raw '{
  "data": {
    "type": "stream",
    "attributes": {
      "name": "My product stream",
      "type": "chunked"
    }
  }
}'

When you create a Stream, two attributes are required:

• name - arbitrary value clients can use to identify their Stream.
  This is also visible in the UI when selecting a Stream in a Data Source
• type - the Stream type, chunked or referenced
  See Stream types: chunked and referenced

List Stream

Example: List all Streams

curl --location --request GET 'https://stream-api.productsup.com/streams' \
--header 'Accept: application/vnd.api+json'

Example: List Streams next page

curl --location --request GET 'https://stream-api.productsup.com/streams?page[offset]=10&page[limit]=10' \
--header 'Accept: application/vnd.api+json'

Example: List a specific Stream

curl --location --request GET 'https://stream-api.productsup.com/streams/124773' \
--header 'Accept: application/vnd.api+json'

You can either list all streams the user has access to or a specific, individual stream.

The list of all streams is paginated to a maximum of 10 streams per page. To traverse the paginated list you can use the pagination links which can be found in the top-level links object of the response.

We support the following query parameters for traversing:

• page[offset] - The offset determines the start record
• page[limit] - The limit determines the number of records to display
  • We maintain a maximum of 10 streams per page and a minimum of 1 streams per page

Update Stream

Example: Update a specific Stream

curl --location --request PATCH 'https://stream-api.productsup.com/streams/124773' \
--header 'Content-Type: application/vnd.api+json' \
--header 'Accept: application/vnd.api+json' \
--data-raw '{
  "data": {
    "id": "124773",
    "type": "stream",
    "attributes": {
      "name": "My product Stream with an updated name"
    }
  }
}
'

Because of technical limitations, it's not possible to change the type of Stream. In case you require changes, we advise you to create a new Stream with the correct type and remove the old Stream.

Remove Stream

Example: Remove a Stream

curl --location --request DELETE 'https://stream-api.productsup.com/streams/124773'

Remove Streams to clean up streams that are no longer needed, or if a client needs to switch between the type of a Stream. When you delete a stream, you are deleting all contained data as well. In case you removed a client(s) because of a switch between stream types, you must push the full catalog to the new Stream.

When you remove a Stream, all data inside the Stream is unrecoverable after deletion.

Site Stream Data Sources

The data source management endpoint allows you to link your streams to sites programmatically. You can create Stream API datasources and link them to sites, update them, delete or get more information about existing links

The authentication for this endpoint is unified, i.e. the new Stream API Personal Access Token authentication can be used to access functionality from the Platform API.

For more information, see the Platform API Site Stream Data Sources documentation

Uploading Data

See the chapter on Stream Type for more information on the differences between both types and also payload recommendations.

There is a single endpoint to upload data to Productsup: /streams/{streamId}/products

Request body

Example 1: NDJSON with one product

# Stream API only has cURL examples

curl --location --request POST 'https://stream-api.productsup.com/streams/124773/products' \
--header 'Content-Type: application/x-ndjson' \
--header 'Accept: application/vnd.api+json' \
--data-raw '{"id":"34SKJDF42DF","name":"Product 1","company":"My Company"}'

Example 2: NDJSON with multiple products

curl --location --request POST 'https://stream-api.productsup.com/streams/124773/products' \
--header 'Content-Type: application/x-ndjson' \
--header 'Accept: application/vnd.api+json' \
--data-binary @- <<EOF
  {"id":"34SKJDF42DF","name":"Product 1","company":"MyCompany"}
  {"id":"475-SHIRT-XL","name":"Product 2","company":"My Company","size":"XL"}
  {"id":7824796324,"name":"Product 3","company":"My Company","price":5,"sale_price":4.5}
EOF

Example 3: JSON with one product

curl --location --request POST 'https://stream-api.productsup.com/streams/124773/products' \
--header 'Content-Type: application/json' \
--header 'Accept: application/vnd.api+json' \
--data-raw '[{"id":"34SKJDF42DF","name":"Product1","company":"My Company"}]'

Example 4: JSON with 3 products

curl --location --request POST 'https://stream-api.productsup.com/streams/124773/products' \
--header 'Content-Type: application/json' \
--header 'Accept: application/vnd.api+json' \
--data-binary @- <<EOF [
  {"id":"34SKJDF42DF","name":"Product 1","company":"MyCompany"}, 
  {"id":"475-SHIRT-XL","name":"Product 2","company":"My Company","size":"XL"},
  {"id":7824796324,"name":"Product 3","company":"My Company","price":5,"sale_price":4.5}
]
EOF

The Stream type attribute indicates which content types you can send in the request body. For now, the accepted content types are:

• application/x-ndjson
• application/json

Accompany every request with the correct Content-Type header. The platform does not support the mixing of different content types in a single Stream.

Product attribute requirements

To accommodate to our clients data sets, we don't enforce a specific standard set of attributes or naming conventions.

We recommend the following rules for naming and handling attributes:

• Ideally attributes are lowercase and do not contain any spaces or special characters.
• Nested JSON structures are not supported; we recommend either:
  • Flattening the object into multiple attributes
  • Merge all it's values by a separator character

• When you add new attributes in future requests:
  • New attributes horizontally expand existing data with empty values
• When attributes are not part of the upload anymore:
  • If any existing row has a value for that attribute, the attribute remains in existence.
  • Any new row uploaded without the attribute will have an empty value

ID-attribute tips

We always require that an id-attribute is present. This is our golden rule. The id-attribute is a unique identifier to your specific data row and the platform uses the id-attribute to create new rows, apply permutations, and delete specific rows.

Process data

The process endpoint allows you to control when data your flows in and out of the Platform. It supports triggering jobs that import and export your data, in the following combinations:

• Import: just import the data from all Data Sources into a Site
• Export: just export the data for one or all configured Channel(s)
• Combined: run an import and consecutively export for all Channels

It's important to keep the following topics in mind:

• The Process endpoint works with Sites, not Streams
• Only a single Process can run per site, we allow you to queue up to 1 additional Process

Additional information for Stream API users:

• The Site(s) should have a Datasource setup to import from your Stream(s)

For more information, see the Platform API Procedd Data documentation

Batches

Once you send product data to the API, it responds with a status and a batch identifier or Batch ID. Use the Batch ID to check the processing status of a specific payload.

Example Note: This is stream-specific. The following example uses the chunked stream:

# Stream API only has cURL examples

curl --location --request GET 'https://stream-api.productsup.com/streams/124773/batches/b15e8bb1-bd53-470a-9597-785003536978' \
--header 'Accept: application/vnd.api+json'

We keep track of 3 overall statuses of a batch:

• uploaded - when products were fully or partially uploaded to a stream
• processed - when products were fully or partially processed and imported to a site
• failed - when all products from a batch were invalid either during upload or processing stage.

Each batch transits through 2 stages: upload and processing and each stage can be found with one of 3 statuses:

• success - no invalid products were encountered
• warning - at least 1 invalid product was encountered
• failure - all products were invalid

Partial uploads

When you upload a batch which contains some invalid products, a chunked stream accepts it as a partial upload and responds with a 202 Accepted HTTP status code. The property data.attributes.stages.upload of the batch object then includes the status of the upload stage, a number of successfully uploaded products, details of how many invalid products were encountered, and a list of unique error messages captured with example raw product data.

A referenced stream does not validate products on upload and will always indicate that an upload was either a success or failure.

Processing

When you run an import process, the property data.attributes.stages.processing of the batch object gets updated with the status of the processing stage, which also includes a number of successfully imported products, a number of errors encountered, and a list of unique error messages captured with example raw product data.

Invalid batch

Chunked type

Example : Empty Product Attributes of Chunked type

curl --location --request POST 'https://stream-api.productsup.com/streams/streamId/products' \
--header 'Content-Type: application/x-ndjson' \
--header 'Authorization: Bearer token' \
--data-raw '{}'

Example : Empty Payload line of Chunked type

curl --location --request POST 'https://stream-api.productsup.com/streams/streamId/products' \
--header 'Content-Type: application/x-ndjson' \
--header 'Authorization: Bearer token' \
--data-raw '  '

Example : Empty Payload of Chunked type

curl --location --request POST 'https://stream-api.productsup.com/streams/streamId/products' \
--header 'Content-Type: application/x-ndjson' \
--header 'Authorization: Bearer token' \
--data-raw ''

Referenced type

Example 1: Empty Payload of Referenced type

curl --location --request POST 'https://stream-api.productsup.com/streams/streamId/products' \
--header 'Content-Type: application/json' \
--header 'Accept: application/vnd.api+json' \
--header 'Authorization: Bearer token' \
--data-raw '[{ }]'

Example 2: Empty Payload of Referenced type

curl --location --request POST 'https://stream-api.productsup.com/streams/streamId/products' \
--header 'Content-Type: application/json' \
--header 'Accept: application/vnd.api+json' \
--header 'Authorization: Bearer token' \
--data-raw '[]'

Example 3: Empty Payload of Referenced type

curl --location --request POST 'https://stream-api.productsup.com/streams/streamId/products' \
--header 'Content-Type: application/json' \
--header 'Accept: application/vnd.api+json' \
--header 'Authorization: Bearer token' \
--data-raw '[  ]'

Example 4: Empty Payload of Referenced type

curl --location --request POST 'https://stream-api.productsup.com/streams/streamId/products' \
--header 'Content-Type: application/json' \
--header 'Accept: application/vnd.api+json' \
--header 'Authorization: Bearer token' \
--data-raw ''

Delete products

We have two different endpoints that let clients delete product data:

• /streams/{streamId}/products/; supports the deletion of one, several, or all products via the request body
• /streams/{streamId}/products/{productId}/; supports the deletion
  of a single product via URL

Delete products via the request body

Example: Delete a single product

# Stream API only has cURL examples

curl --location --request DELETE 'https://stream-api.productsup.com/streams/124773/products' \
--header 'Content-Type: application/x-ndjson' \
--header 'Accept: application/vnd.api+json' \
--data-raw '{"id":34SKJDF42DF}'

Example: Delete multiple products

curl --location --request DELETE 'https://stream-api.productsup.com/streams/124773/products' \
--header 'Content-Type: application/x-ndjson' \ 
--header 'Accept: application/vnd.api+json' \
--data-binary @- <<EOF
{"id":"34SKJDF42DF"}
{"id":"475-SHIRT-XL"}
{"id":7824796324}
EOF

Example: Delete all products

curl --location --request DELETE 'https://stream-api.productsup.com/streams/124773/products?all=true' \
--header 'Accept: application/vnd.api+json'

You can delete one or several products by:

• Sending a request to the endpoint /streams/{streamId}/products/
• Sending a request body with list of id-attributes for the products that you want to remove.

In case you want to delete all products, you need to add the query parameter and value all=true to the URL. In this case, you can omit the request body.

Delete a product via the URL

Example: Delete a single product

curl --location --request DELETE 'https://stream-api.productsup.com/streams/124773/products/475-SHIRT-XL' \
--header 'Accept: application/vnd.api+json'

Delete single products by making a request to /streams/{streamId}/products/{productId}/ .

Import Setup

Regardless of how familiar you are with the Productsup platform, setting up an import using the Stream API is fairly straightforward. But in case you need help, we'll guide you through the process below.

Prerequisites

• You have user access to the Productsup platform
• You have a site set up in the Productsup platform for importing the data
• You have a Stream at hand. Both the Stream ID and Stream name(s) are good to note

Set up the import

1. Open your site in the platform and go to Data Sources in the main menu.
2. Select Add Data Source.
3. In the search field, search for Stream API. You should see the Stream API Data Source.
4. Add the data source by selecting the Add.
5. You can give your data source a custom name. In case you're using multiple data sources, it's more efficient to identify each data source.
6. Once done, select Next and you are on the Data Source Configuration page.
7. The Data Source configuration consists of two parts:
   1. Select the Stream to import from. You can use the label Stream to find your Stream
   2. Changing the Description (if needed)
      This is the same attribute previously found in step 6.
8. Select Save to store all settings and the platform returns you to the Data Sources page.
9. If your Stream already contains data, you can now import it by selecting the Import in the upper-right corner.
10. Once the import is complete, you can view your data in the Data View menu.

Empty Data Sources

By default the Platform does not import from an empty Data Source, this usually indicates a failure. In certain API scenario's it can be required to import an empty Data Source, e.g. if all data needs to be purged.

1. Open your site in the platform and go to Data Sources in the main menu.
2. Edit the Stream API Data Source
3. Go to the tab Advanced Settings
4. Go to the Options
5. Check the checkbox Allow this datasource to have no products
6. Save the changes via Save Options

To disabled importing an empty Data Source repeat all steps and uncheck the checkbox for Allow this datasource to have no products.

Rate limiting

Different endpoints of the Stream API are subject to different rate limits. Rate limits are calculated based on the client's IP address and URL path of the accessed endpoint.

As visible in the following table, products and batches endpoints get rate limited by client's IP and by the unique stream ID from the URL. Meaning that each stream gets rate limited independently.

Rate limit HTTP headers

The response headers of all HTTP requests sent to the Stream API show your current rate limits:

$ curl -I https://stream-api.productsup.com
HTTP/2 200
ratelimit-limit: 5
ratelimit-observed: 1
ratelimit-remaining: 4
ratelimit-reset: 1651174223

When you exceed the rate limit, an error response returns:

HTTP/2 429
ratelimit-limit: 5
ratelimit-observed: 5
ratelimit-remaining: 0
ratelimit-reset: 1651174223

{"errors":[{"status":"429","title":"Too Many Requests"}]}

Platform API

Introduction

The Platform API is a REST API that provides programmatic access to account management features such as managing projects and sites, listing site errors, triggering processes, and more. The data write endpoints will be sunsetted soon. New clients will be onboarded to the Stream API for product data uploads. For now, we keep the endpoint documentation alive for existing integrations.

For PHP users we provide an API Client, please see the Readme.md for more information. We will accept non-breaking changes from client pull requests.

Status Page

Our status page provides real-time information on system performance and security. You will find live and historical data on system performance. A note will be posted there if there are any interruptions in service.

You can subscribe on the page to updates and receive notifications via your preferred communication channel.

Status page

Authentication

Make sure to replace 1234 and simsalabim with the client ID and secret you got provided.

# With shell, you can just pass the correct header with each request
curl -H "X-Auth-Token: 1234:simsalabim" https://platform-api.productsup.io/

<?php
$Client = new Productsup\Client();
$Client->id = 1234;
$Client->secret = 'simsalabim';

All requests to our API require valid authorization. The authentication token can be built with the client ID and client secret, which will be issued by our team.

The token has the following format: client_id:client_secret, it needs to be sent as value for the X-Auth-Token HTTP header.

The client_id and client_secret are account specific, so you can only access projects, sites and other resources which lie under your account.

Version

The API uses a URL based versioning mechanism. You can switch to the latest version by replacing v1 in the examples by v2.

If you are using the latest version Platform API Client, then you are automatically on the latest stable version.

Cursor Pagination

The API uses a cursor pagination mechanism. It supports three parameters to control the pagination and pagination is only supported for GET requests.

HTTP Request

Example of meta-attribute in the response that contains the pagination parameters

# result: 
{
    "success": true,
    "Entities": [
        {

        }
    ],
    "meta": {
        "cursor": {
            "current": 0,
            "prev": 0,
            "next": 1,
            "count": 1
        }
    }
}

GET https://platform-api.productsup.io/platform/v2/....?limit=number1&previous=number2&cursor=number3

Cursor parameters

Response fields

Cursor fields

Projects

Projects are used to group your Sites.

Get

Lists all or one projects of your account.

For both requests the response looks identical. Except when requesting a specific project it will just list the one project.

Requesting a list of all your projects

<?php
$projectService = new Productsup\Service\Projects($client);
$projects = $projectService->get();
print_r($projects);

/*
result will look like this:
Array
(
    [0] => Productsup\Platform\Project Object
        (
            [id] => 1
            [name] => default project
            [created_at] => 2013-03-21 12:47:57
        )
    ...
)

curl https://platform-api.productsup.io/platform/v2/projects

{
    "success": true,
    "Projects": [
        {
            "id": "1",
            "name": "default project",
            "created_at": "2013-03-21 12:47:57",
            "links": [...]
        },
        ...
    ]
}

Requesting a single project

curl https://platform-api.productsup.io/platform/v2/projects/1

{
    "success": true,
    "Projects": [{
        "id": "1",
        "name": "default project",
        "created_at": "2013-03-21 12:47:57",
        "links": [...]
    }]
}

<?php                                      
$rojectId = 1;
$projectService = new Productsup\Service\Projects($client);
$project = $projectService->get($projectId);
print_r($project);

/*
result will look like this:
Array
(
    [0] => Productsup\Platform\Project Object
        (
            [id] => 1
            [name] => default project
            [created_at] => 2013-03-21 12:47:57
        )
)

Get all projects for your account

GET https://platform-api.productsup.io/platform/v2/projects

Get a project by its identifier

GET https://platform-api.productsup.io/platform/v2/projects/<projectId>

URL parameters

Response fields

Project fields

Link fields and values

Create

To create a new project, you can use a POST request (or the insert method).

 curl -d '{"name":"test project"}' \
    https://platform-api.productsup.io/platform/v2/projects

# result:
{
    "success": true,
    "Projects": [{
        "id": 125,
        "name": "test project",
        "created_at": "2015-07-30 12:54:52",
        "links": [...]
    }]
}

<?php
$projectService = new Productsup\Service\Projects($Client);
$project = new Productsup\Platform\Project();
$project->name = "test project";
$projectService->insert($project);
print_r($result); 
/**
result:
Productsup\Platform\Project Object
        (
            [id] => 125
            [name] => test project
            [created_at] => 2015-07-30 12:54:52
        )
*/

Create project

POST https://platform-api.productsup.io/platform/v2/projects

HTTP headers

The data to be inserted has to be provided as a JSON-Object.

Request body fields

id and created_at have to be empty, otherwise the values get overwritten, or the request may result in an error.

Response fields

Project fields

See project fields

Links fields and values

See link fields

Edit

To edit an existing project, you can use a PUT request.

 curl -d '{"name":"example project"}' \
    https://platform-api.productsup.io/platform/v2/projects/125


# result:
{
    "success": true,
    "Projects": [{
        "id": 125,
        "name": "example project",
        "created_at": "2015-07-30 12:54:52",
        "links": [...]
    }]
}

Update project

PUT https://platform-api.productsup.io/platform/v2/projects/<projectId>

URL parameters

HTTP headers

The data to be inserted has to be provided as a JSON-Object.

Request body fields

Response fields

Project fields

See project fields

Links fields and values

See link fields

Delete

Delete project

DELETE https://platform-api.productsup.io/platform/v2/projects/<projectId>

URL parameters

Response body fields

curl -X DELETE https://platform-api.productsup.io/platform/v2/projects/125

# response:
{"success":true}

<?php
$projectService = new Productsup\Service\Projects($client);
$result = $projectService->delete(125); // id fetched from API
// result is true, if the delete was successful

Sites

Sites are the smallest entity, below projects and have one data source and may have several exports/channels

Get

To list all sites of your account, or only certain sites, you can use get.

Requesting a list of all your sites

<?php
// our php client builds the urls for you, but you have to set the infos to the classes:

$siteService = new \Productsup\Service\Sites($client);

// sending the actual request
$list = $siteService->get();
print_r($list);

/*
result will look like this:
Array
(
    [0] => Productsup\Platform\Site Object
        (
            [id] => 123
            [title] => site 1
            [created_at] => 2015-01-01 11:22:33
            [project_id] => 321
            [links:protected] => Array(...)
            [reference:protected] =>
        )
    ...
*/

curl https://platform-api.productsup.io/platform/v2/sites

Requesting a list of all your sites within one project

curl https://platform-api.productsup.io/platform/v2/projects/321/sites

Requesting sites by id or tag

curl https://platform-api.productsup.io/platform/v2/sites/tagname:tagValue

curl https://platform-api.productsup.io/platform/v2/sites/123

# response:
{
    "success": true,
    "Sites": [
        {
            "id": "123",
            "title": "site 1",
            "created_at": "2015-01-01 11:22:33",
            "project_id": "321",
            "links": [...]
        },
        ...
    ]
}

// or requesting it by reference/a tag:
$reference = new \Productsup\Platform\Site\Reference();
$reference->setKey('tagname');
$reference->setValue('123abc');
$list = $siteService->setReference($reference);

// or requesting the site by its id:
$list = $siteService->get(123);

/*
result will look like this:
Array
(
    [0] => Productsup\Platform\Site Object
        (
            [id] => 123
            [title] => site 1
            [created_at] => 2015-01-01 11:22:33
            [project_id] => 321
            [links:protected] => Array(...)
            [reference:protected] =>
        )
    ...
*/

Get all sites for your account

GET https://platform-api.productsup.io/platform/v2/sites

Get all sites for a specific project

GET https://platform-api.productsup.io/platform/v2/projects/<projectId>/sites

URL parameters

Get a site by its tag

GET https://platform-api.productsup.io/platform/v2/sites/<tagName>:<tagValue>

URL parameters

More information about references aka site tags.

Get a site by its identifier

GET https://platform-api.productsup.io/platform/v2/sites/<siteId>

URL parameters

Response fields

Site fields

Links fields and values

Site status information

Cron entry

Our scheduling format consists of an optional timezone and one or more scheduling formats. The timezone, if needed, should be on first line of the format, if no timezone is given our default timezone will be used. All PHP timezones are supported.
One or more schedules can be set up per site. A newline character should be used as a separator between timezone and schedule and between each schedule.
In case any scheduling needs to be remove and empty value can be supplied.

Example formats with explanation

TZ=Europe/Berlin # This is the timezone
H 2,6,19,22 * * 2,4,6  # Run at 02:XX, 06:XX, 16:XX and 19:XX on every Tuesday, Thursday and Saturday
H * * * * # Run at a random minute, every hour, every day
1 3,8,21 */2 * * # Run at 03:01, 08:01 and 21:01 every second day

Value formatted for submission via API:

TZ=Europe/Berlin\nH 2,6,19,22 * * 2,4,6\nH * * * *\n1 3,8,21 */2 * *

The value H for the minute position indicates a random minute will be used. It has our preference to configure all schedule with this value. If we have many jobs starting at exactly the same minute, that can lead to bottlenecks in our system.

Create

To create a new site, you can use a POST request (or the insert method).

curl -d '{"title":"example site","reference":"myReferenceKey:myReference1234", "id_column": "uniqueIdentifier", "import_schedule": "8 * * * *"}' \
    https://platform-api.productsup.io/platform/v2/projects/321/sites

# result:
{
    "success": true,
    "Sites": [{
        "id": 125,
        "title": "example site",
        "created_at": "2015-07-30 12:54:52",
        "project_id": 321,
        "import_schedule": "8 * * * *",
        "links": [...]
    }]
}

<?php
$SitesService = new \Productsup\Service\Sites($Client);
$project = new \Productsup\Platform\Project();
$project->id = 321;
$SitesService->setProject($project);
$siteObject = new \Productsup\Platform\Site();
$siteObject->title = 'new example site';
$siteObject->id_column = 'uniqueIndetifier';
/* optional
$reference = new \Productsup\Platform\Site\Reference();
$reference->setKey('myReferenceKey');
$reference->setValue('myReference1234');
$siteObject->addReference($reference);
*/

$result = $SitesService->insert($siteObject);
print_r($result);
/**
result:
Productsup\Platform\Site Object
(
    [id] => 125
    [title] => new example site
    [created_at] => 2015-07-30 12:54:52
    [project_id] => 321
)

*/

Create site

POST https://platform-api.productsup.io/platform/v2/sites

POST https://platform-api.productsup.io/platform/v2/projects/<projectId>/sites

URL parameters

HTTP headers

The data to be inserted has to be provided as a JSON-Object.

Request body fields

id and created_at have to be empty, otherwise the values get overwritten, or the request may result in an error.

Field id_column is optional and only needed if the site identifier is not "id", by default not passing an id_column will set the identifier to "id". If an empty value "" is given for the id_column then the identifier column will not be set.

References or site tags

A reference allows you to use a textual representation of your own choice for a site. This way you don't need to store the site ID itself.

A reference, also called site tag, consist of a tagName and tagValue. The reference format looks as follows: tagName:tagValue.

Response fields

Site fields

Links fields and values

See link fields

Edit

To edit an existing site, you can use a PUT request as follows:

curl -d '{"id": 1, "project_id": 1, "title":"My test site", "import_schedule": "TZ=Europe/Berlin\nH 2,6,19,22 * * 2,4,6"}' \
    https://platform-api.productsup.io/platform/v2/projects/1/sites/1

# result:
{
    "success": true,
    "Sites": [{
      "id": 1,
        "title": "My test site",
        "created_at": "2015-07-30 12:54:52",
        "project_id": 1,
        "import_schedule": "TZ=Europe\/Berlin\nH 2,6,19,22 * * 2,4,6\nH * * * *",
        "links": [...]
    }]
}

Update site

PUT https://platform-api.productsup.io/platform/v2/sites/<siteId>

PUT https://platform-api.productsup.io/platform/v2/projects/<projectId>/sites/<siteId>

URL parameters

HTTP headers

The data to be inserted has to be provided as a JSON-Object.

Request body fields

The field id_column is optional and only needed if the site identifier needs to be set. If an empty value "" is given for the id_column then the identifier column will not be set.

Response fields

Site fields

Links fields and values

See link fields

Delete

Delete site

DELETE https://platform-api.productsup.io/platform/v2/sites/<siteId>

URL parameters

Response body fields

curl -X DELETE https://platform-api.productsup.io/platform/v2/sites/125

# response:
{"success":true}

<?php
$SitesService = new Productsup\Service\Sites($Client);
$result = $siteService->delete(125); // id fetched from API
// result is true, if the delete was successful

Copy

To copy a site, you can use a POST request, or the insert method.

curl --location --request POST 'https://platform-api.productsup.io/platform/v2/sites/1/copy' \
--header 'Content-Type: application/json' \
--header 'X-Auth-Token: value' \
--data-raw '{
    "site_name": "example copy site",
    "project_id": "2",
    "copy_export": true,
    "copy_schedule_and_trigger": true,
    "copy_shared_setting": true
}' 

# result:
{
    "success": true,
    "Sites": [{
        "id": "2",
        "title": "example copy site",
        "created_at": "2023-07-27 12:54:52",
        "project_id": "2",
        "import_schedule": "8 * * * *",
        "links": [...]
    }]
}

Copy site

POST https://platform-api.productsup.io/platform/v2/sites/<siteId>/copy

URL parameters

HTTP headers

Provide the inserted data as a JSON object.

Request body fields

Response fields

See response fields

Site fields

See site fields

Links fields and values

See link fields

Site Errors

With site errors, you can see the last errors or add new custom errors for a site.

Get

To list errors for one site, you can use get. See Sites for how to identify sites.

Requesting all channels of one site

<?php
$site = new \Productsup\Platform\Site();
$site->id = 123;

$errorService = new \Productsup\Service\Errors($client);
$errorService->setSite($site);

// optional params
$errorService->setParam('pid','abc456def');
$errorService->setParam('limit',1);
$errorService->setParam('offset',2);


$result = $errorService->get();

/*
result will look like this:
Array
(
    [0] => Productsup\Platform\Error Object
        (
            [id] => 123
            [pid] => abd456
            [error] => 10081
            [data] => 
            [datetime] => 2003-11-14 00:00:00
            [links:protected] => ...
        )

    [1] => Productsup\Platform\Error Object
        (
            [id] => 124
            [pid] => 537df1d87c39c
            [error] => 10012
            [data] => {"FTP Host":"sftp:\/\/example.org","User":"sftpuser"}
            [datetime] => 2003-11-15 00:00:00
            [links:protected] => ...
        )
...
*/

curl https://platform-api.productsup.io/platform/v2/sites/123/errors

# response: 
{
    "success": true,
    "Errors": [
        {
            "id": "1802017",
            "pid": "537cb0659a7dc",
            "error": "10012",
            "data": "{"FTP Host":"sftp:\/\/example.org","User":"sftpuser"}",
            "site_id": "123",
            "datetime": "2003-11-15 00:00:00",
            "links": [{...}]
        },
        ....
    ]
}

HTTP Request

GET https://platform-api.productsup.io/platform/v2/sites/<siteId>/errors

GET https://platform-api.productsup.io/platform/v2/sites/<siteid>/errors?pid=<pid>&limit=<limit>&offset=<offset>

URL parameters

Optional query parameters

Response fields

Error fields

Links fields and values

Import History

With the endpoint import history, you may query for meta information about the last imports.

Get

Lists the information about your last imports.

<?php
$reference = new \Productsup\Platform\Site\Reference();
$reference->setKey(\Productsup\Platform\Site\Reference::REFERENCE_SITE);
$reference->setValue(123); // site id
$importHistory = new \Productsup\Service\ImportHistory($client);
$importHistory->setReference($reference);
$history = $importHistory->get();
print_r($history);

/*
result will look like this:
Array
(
    [0] => Productsup\Platform\ImportHistory Object
        (
            [id] => 1111111111
            [site_id] => 123
            [import_time] => 2015-07-15 15:02:11
            [product_count] => 18370
            [pid] => null
            [links:protected] => Array
                (
                    [site] => http://api.productsup.io/platform/v2/sites/123
                )

            [reference:protected] => 
        )

)
*/

requesting one site by its ID

curl https://platform-api.productsup.io/platform/v2/sites/123/importhistory

# response:
{
    "success": true,
    "Importhistory": [
        {
            "id": "11111111",
            "site_id": 1234,
            "import_time": "2015-01-01 11:22:33",
            "product_count": "18370",
            "pid": "47e6b828-3210-3568-8ec3-85ed3e2d944c",
            "links": [...]
        },
        ...
    ]
}

HTTP Request

GET https://platform-api.productsup.io/platform/v2/sites/<siteId>/importhistory

URL parameters

Response fields

Site fields

Links fields and values

Channels

Channels are targets of the data (like "Google Shopping", Amazon,..)

Get

To list all channels of your account, or only certain sites, you can use get.

<?php
$reference = new \Productsup\Platform\Site\Reference();
$reference->setKey(\Productsup\Platform\Site\Reference::REFERENCE_SITE);
$reference->setValue(123); // site id
$channelService = new \Productsup\Service\Channels($client);
$channelService->setReference($reference);
$channels = $channelService->get();

/*
result will look like this:
Array
(
    [0] => Productsup\Platform\Channel Object
        (
            [id] => 321
            [site_id] => 123
            [name] => Criteo DE
            [export_name] => Criteo
            [history] => 
            [links:protected] => ...
        )

    [1] => Productsup\Platform\Channel Object
        (
            [id] => 543
            [site_id] => 123
            [name] => Zanox DE
            [export_name] => Zanox
            [history] => 
            [links:protected] => ...
        )
...
*/

Requesting all channels of one site

curl https://platform-api.productsup.io/platform/v2/sites/123/channels

Requesting a specific channel

curl https://platform-api.productsup.io/platform/v2/sites/123/channels/321

Response

{
    "success": true,
    "Channels": [
        {
            "id": "321",
            "site_id": "123",
            "channel_id": "111",
            "name": "Criteo DE",
            "export_name": "Criteo",
            "links": [...]
        }, 
        {
            "id": "541",
            "site_id": "123",
            "channel_id": "222",
            "name": "Zanox DE",
            "export_name": "FZanox",
            "links": [...]
        }
    ]
}

Get all channels for a site

GET https://platform-api.productsup.io/platform/v2/sites/<siteId>/channels

URL parameters

Get a channel by its identifier

GET https://platform-api.productsup.io/platform/v2/sites/<siteId>/channels/<channelId>

URL parameters

Response fields

Channel fields

Links, fields and values

Channel History

With the channel history, you can get information on the last exports of a channel

Get

To list the history, you can use get.

<?php
$reference = new \Productsup\Platform\Site\Reference();
$reference->setKey(\Productsup\Platform\Site\Reference::REFERENCE_SITE);
$reference->setValue(123); // site id
$channelService = new \Productsup\Service\Channels($client);
$channelService->setReference($reference);
$channels = $channelService->get(321,'history');

/*
result will look like this:
Array
(
    [0] => Productsup\Platform\Channel Object
        (
            [id] => 2116
            [site_id] => 368693
            [name] => Criteo DE
            [export_name] => FusePump Criteo
            [history] => Array
                (
                    [0] => Array
                        (
                            [id] => 25190
                            [site_id] => 368693
                            [site_channel_id] => 2116
                            [export_time] => 2015-08-27 16:22:57
                            [export_start] => 2015-08-27 16:22:55
                            [product_count] => 20562
                            [product_count_now] => 20562
                            [product_count_previous] => 0
                            [process_status] => 0
                            [pid] => 55df182bde8e8
                            [product_count_new] => 0
                            [product_count_modified] => 0
                            [product_count_deleted] => 0
                            [product_count_unchanged] => 0
                            [uploaded] => 0
                        )

                    [1] => Array
                        (
                            [id] => 25163
                            [site_id] => 368693
                            [site_channel_id] => 2116
                            [export_time] => 2015-08-27 15:48:03
                            [export_start] => 2015-08-27 15:48:02
                            [product_count] => 20562
                            [product_count_now] => 20562
                            [product_count_previous] => 0
                            [process_status] => 0
                            [pid] => 55df10f8c89d2
                            [product_count_new] => 0
                            [product_count_modified] => 0
                            [product_count_deleted] => 0
                            [product_count_unchanged] => 0
                            [uploaded] => 0
                        )

...
*/

Requesting the history of one channel

curl https://platform-api.productsup.io/platform/v2/sites/123/channels/321/history

# response:
{
    "success": true,
    "Channels": [
        {
            "id": "321",
            "site_id": "123",
            "channel_id": "1",
            "name": "Google Merchant Center DE",
            "export_name": "Google Merchant Center",
            "links": [...],
            "history": [
                {
                    "id": "333",
                    "site_id": "123",
                    "site_channel_id": "444",
                    "export_time": "2015-09-30 10:18:56",
                    "export_start": "2015-09-30 10:18:54",
                    "product_count": "18697",
                    "product_count_now": "20904",
                    "product_count_previous": "0",
                    "process_status": "0",
                    "pid": "560b96899e334",
                    "product_count_new": "0",
                    "product_count_modified": "0",
                    "product_count_deleted": "0",
                    "product_count_unchanged": "0",
                    "uploaded": "0"
                },
                ...
            ]
        }
    ]
}

HTTP Request

GET https://platform-api.productsup.io/platform/v2/sites/<siteId>/channels/<channelId>/history

URL parameters

Response fields

Channel fields

Links fields and values

History fields

Product Data (Write)

Product format

When uploading products the following rules apply:

• Columns can be named freely, but ideally should be in lowercase and not contain any spaces or special characters. Our technology relies on SQLite databases so that's where our limits lie.
• When columns are added:
• Existing data will have an empty value for these columns.
• When columns are not uploaded (removed):
• If any existing data has a value for that column, it will remain and the new data will just have an empty value.
• If no existing data has a value, that column will be automatically removed.
• The amount of products per upload request is limited to 10000. We recommend sending multiple upload requests with the same batch id, if you reach this limit.

A list of example product data:

Unique identifier id

The id column is required and should contain a unique value to represent your product. If a duplicate value for the id is present, we will import the last product with the duplicate value.
When sending updates or in case a product needs to be deleted, the correct id should be used.

Response status codes

Uploading

curl --header 'Content-Type: application/json' -d '[{
   "id": 123,
   "title": "test title",
   "price": 1.23
}, {
   "id": 124,
   "title": "next title",
   "price": 3.21,
   "shipping": "0.99"
}]'
https://platform-api.productsup.io/platform/v2/sites/Identifier:123/products/md5string32chars/upload

<?php
// our php client builds the urls for you, but you have to set the info in the classes:
$ProductService = new Productsup\Service\ProductData($Client);
$Reference = new Productsup\Platform\Site\Reference();

/**
 * You have to specify the site the products belong to.
 * This is done by references to the site.
 **/
// In case you have a productsup site id, you can pass it like this:
$Reference->setKey($Reference::REFERENCE_SITE);
$Reference->setValue(123); // Site ID

// In case you have a custom reference, you can use the follow logic
$Reference->setKey($siteTagName);
$Reference->setValue($siteTagValue);

// Assign the reference to the endpoint class
$ProductService->setReference($Reference);

// Actual creating of upload data
$ProductService->insert(array(
        'id' => 123,
        'price' => 1.23,
        'description' => 'test title',
    )
);

$ProductService->insert(array(
        'id' => 124,
        'price' => 3.21,
        'description' => 'next title',
        'shipping' => 0.99
    )
);

Uploading to the API works via batches. A batch is a collection of products, potentially delivered by multiple requests. The batch can, once all product data is delivered, be committed or discarded.

HTTP Request

POST https://platform-api.productsup.io/platform/v2/sites/<siteIdentifier>/products/<batchId>/upload

URL parameters

Site identifier values

HTTP headers

The data to be inserted has to be provided as a JSON-Object.

Uploading and Committing Rule

Committing

curl --header 'Content-Type: application/json' -d '{"type":"full", "automatic_import":true}'
https://platform-api.productsup.io/platform/v2/sites/Identifier:123/products/md5string32chars/commit

<?php
$ProductService->setImportType(\Productsup\Service\ProductData::TYPE_DELTA);
// OR
$ProductService->setImportType(\Productsup\Service\ProductData::TYPE_FULL);

// Disable automatic import scheduling, by disabling this a process needs to be triggered via the process endpoint
$ProductService->setAutomaticImportScheduling(false);

// note: if you do not define the type the "full" is used as default
$result = $ProductService->commit();

Once you are finished with uploading all product data, you can start the processing of the data. This is done batch by batch, so it's advisable to use one batch ID per upload (even if it consists of multiple upload requests).

HTTP Request

POST https://platform-api.productsup.io/platform/v2/sites/<siteIdentifier>/products/<batchId>/commit

URL parameters

See url parameters

HTTP Headers

See HTTP headers

Request body fields

Automatic import & export scheduling

The default behaviour is that 20 minutes after a commit we schedule a full process (import and export). Every new commit within this time frame resets the time to 20 minutes after that commit. After the last commit the process will then be triggered, this has been default behaviour. Therefore we recommend setting the value of automatic_import to true.

Via the process endpoint it's possible to programmatically trigger a process and be more specific of the type. When implementing this, we recommend a value of false for the key automatic_import.

Type values

Values should be set accordingly:

Response status codes

Discarding

curl https://platform-api.productsup.io/platform/v2/sites/Identifier:123/products/md5string32chars/discard

<?php
$result = $ProductService->discard();

If something has gone wrong during the upload process, it is possible to cancel the whole batch. This allows you be more strict with your data integrity. This is achieved by calling the discard endpoint on a batch id.

HTTP Request

POST https://platform-api.productsup.io/platform/v2/sites/<siteIdentifier>/products/<batchId>/discard

URL parameters

See url parameters

HTTP Headers

See HTTP headers

Deleting

There are two ways to delete products in the Platform API.

Deleting all products

curl --header 'Content-Type: application/json' 
--request DELETE 'https://platform-api.productsup.io/platform/v2/sites/Identifier:123/products'

It's possible to delete all product data stored in the Platform API by sending a DELETE request. Once you have send the request on the next run it will import 0 products and clear all stored data. This also allows you to start sending new requests with data after the delete request.

Deleting one or more products

## Soft delete
curl -d '[{
    "id": 124,
    "pup:isdeleted": 1
}]'
https://platform-api.productsup.io/platform/v2/sites/Identifier:123/products/md5string32chars/upload

## Hard delete
curl -d '[{
    "id": 124,
    "pup:isdeleted": -1
}]'
https://platform-api.productsup.io/platform/v2/sites/Identifier:123/products/md5string32chars/upload

<?php
// Soft delete
$ProductService->delete(array(
        'id' => 123,
    )
);

// Hard delete
$ProductService->insert(array(
        'id' => 123,
        'pup:isdeleted' => -1
    )
);

Deleting specific products can be achieved by adding the column pup:isdeleted. Depending on it's value a soft or a hard delete can be triggered.

• A soft delete marks the product as deleted, but it will still show up in the Dataview of the Platform. Soft deleted products will not be exported.
• When doing a hard delete, the product will not be imported and will not be visible in the Platform.

This applies to both full and delta uploads. A full upload will also override all data, so it's not needed to remove outdated products beforehand.

Product Data (Read)

Get

curl  https://platform-api.productsup.io/product/v2/site/123/stage/intermediate/
    ?filter=id+%3C%3E+%27%27
    &limit=5000
    &offset=0
    &fields%5B0%5D=id
    &fields%5B1%5D=gtin
    &hidden=0

{
    "success": true,
    "products": [{
        "id": "123",
        "gtin": "42"
    }]
}

<?php
$productData = new \Productsup\Service\ProductData($client);
$reference = new \Productsup\Platform\Site\Reference();
$reference->setKey(\Productsup\Platform\Site\Reference::REFERENCE_SITE);
$reference->setValue(123); // site id
$productData->setReference($reference);

$query = new \Productsup\Query();
$query->fields = array(
    'id',
    'gtin'
);

$query->filter = "id <> ''";
$query->limit = 5000;
$query->offset = 0;

$products = $productData->get(
    \Productsup\Service\ProductData::STAGE_INTERMEDIATE,
    0,
    $query
);

result:
Array
(
    [success] => 1
    [products] => Array
        (
            [0] => Array
                (
                    [id] => 123
                    [gtin] => 42
                )
        )
)

HTTP Request - Get product data

GET https://platform-api.productsup.io/product/v2/site/<siteId>/stage/<stageName>/<stageId>?limit=<limit>&ofset=<offset>&fields=<fields>&hidden=<hidden>&filter=<filter>

URL parameters

Stage names

The table below represents the processing stages in which the product data is available. Each stage can add transformations and filters on product data. Export and channel are quite similar in their use. However we no longer use new exports, we only create new channels.

Query fields

The query fields allow a more precise control over the product data being returned. Certain requirements and filters can be set, as well as functionality to paginate through long result sets.

Response body fields

<?php
// see Product Data write for more info
$ProductService = new Productsup\Service\ProductData($Client);
$Reference = new Productsup\Platform\Site\Reference();

$productData = new \Productsup\Service\ProductData($client);
$reference = new \Productsup\Platform\Site\Reference();
$reference->setKey(\Productsup\Platform\Site\Reference::REFERENCE_SITE);
$reference->setValue(123); // site id
$productData->setReference($reference);
$metaData = $productData->getProperties(\Productsup\Service\ProductData::STAGE_INTERMEDIATE,0);
/** response: 
Array (
      [success] => 1
      [columns] => Array
          (
              [0] => id
              [1] => gtin
              [2] => price
              ...
          )
      [products] => 42
  )

*/

curl https://platform-api.productsup.io/product/v2/site/123/stage/intermediate/0/properties/

result: 
{
    "success": true,
    "columns": ["id", "gtin", "price", ...],
    "products": 42
}

HTTP Request - Get product data properties

GET https://platform-api.productsup.io/product/v2/site/<siteId>/stage/<stageName>/<stageId>/properties

URL parameters

See url parameters

Response body fields

Response status codes

The API supports this product read endpoint, but the technical characteristics of our infrastructure setup don't allow it to be a high-performing endpoint. We currently do not offer a high-performing product read endpoint. Depending on the complexity of the filter, the database size and the number of columns, requests can sometimes take a couple of minutes or more. In these cases, we ask you not to send concurrent requests. Send consecutive requests only.

Process data

The process endpoint allows you to control when data your flows in and out of the Platform. It supports triggering jobs that import and export your data, in the following combinations:

• Import: just import the data from all Data Sources into a Site
• Export: just export the data for one or all configured Channel(s)
• Combined: run an import and consecutively export for all Channels

It's important to keep the following topics in mind:

• The Process endpoint works with Sites, not Streams
• Only a single Process can run per site, we allow you to queue up to 1 additional Process

Post

Trigger a processing action on your site.

Triggering an action on your site

<?php
$processAction = new Productsup\Service\Process($Client);

// Only required if not setting the site_id property for the model
$reference = new \Productsup\Platform\Site\Reference();
$reference->setKey($reference::REFERENCE_SITE);
$reference->setValue(123456789);

$processModel = new Process();
$processModel->action = 'import';
// Only required for types 'export' or 'channel'
// $processModel->action_id = 1234567890;
$processModel->addReference($reference);
// Instead of a reference you can also set the site id manually
// $processModel->site_id = 123457890;

$result = $processAction->post($processModel);

var_dump($result);

/*
result will look like this:
bool(true)
*/

curl -X POST H "Content-Type:application/json" -d '{"action": "import"}' https://platform-api.productsup.io/platform/v2/process/<siteId>

{
    "success": true,
    "process_id": "<uuid-32-formatted-string>"
}

URL parameters

HTTP headers

The data to be inserted has to be provided as a JSON-Object.

Request body fields

• Platform API data is not immediately available for import after committing. There is a delay due to architectural reasons, with batch_id-parameter you can ensure that the process will be triggered once your batch is ready for import.
• Stream API data is immediately available for import once uploaded. The parameter batch_id is not relevant when importing from Streams. The parameter is unrelated to the Stream API Batch ID.

Action value explanation

Response body fields

Response status codes

Site Stream Data Sources

The data source management endpoint allows you to link your streams to sites programmatically. You can create Stream API datasources and link them to sites, update them, delete or get more information about existing links

List stream datasources

curl --header 'X-Auth-Token: value' \
--header 'Content-Type: application/json' \
--request GET 'https://platform-api.productsup.io/platform/v2/sites/1/streams'

# result: 
{
    "success": true,
    "Sources": [
        {
            "id": 1,
            "site_id": 1,
            "description": "stream api",
            "source": "",
            "import_type": 1,
            "import_id": 331,
            "status": "active",
            "settings": [
                "stream : 1"
            ]
        }
    ],
    "meta": {
        "cursor": {
            "current": 0,
            "prev": 0,
            "next": 1,
            "count": 1
        }
    }
}

List stream datasources

List all stream datasources linked to a site.

HTTP Request

GET https://platform-api.productsup.io/platform/v2/sites/<siteId>/streams

URL parameters

Query fields

See cursor parameters

HTTP headers

Response fields

Datasource fields

Datasource status information

Datasource import type information

Response status codes

Create stream datasource

curl --header 'X-Auth-Token: value' \
--header 'Content-Type: application/json' \
--request POST 'https://platform-api.productsup.io/platform/v2/sites/1/streams' \
--data-raw '{"import_type":1, "description":"stream api", "stream_id":1 , "status":"active"}'

# result:   
{
    "success": true,
    "Sources": [
        {
            "id": 1,
            "site_id": 1,
            "description": "stream api",
            "source": "",
            "import_type": 1,
            "import_id": 331,
            "status": "active",
            "settings": [
                "stream : 1"
            ]
        }
    ]
}

Create stream datasource

Create a datasource that read data from Stream

HTTP Request

POST https://platform-api.productsup.io/platform/v2/sites/<siteId>/streams

URL parameters

HTTP headers

Request body fields

Request default values (if not included in request body)

Response fields

See response fields

Datasource fields

See datasource fields

Response status codes

Update stream datasource

curl --header 'X-Auth-Token: value' \
--header 'Content-Type: application/json' \
--request PUT 'https://platform-api.productsup.io/platform/v2/sites/1/streams/1' \
--data-raw '{"import_type":1, "description":"stream api", "status":"active"}'

# result:   
{
    "success": true,
    "Sources": [
        {
            "id": 1,
            "site_id": 1,
            "description": "stream api",
            "source": "",
            "import_type": 1,
            "import_id": 331,
            "status": "active",
            "settings": [
                "stream : 1"
            ]
        }
    ]
}

Update stream datasource

Update the datasource that is linked to the stream

HTTP Request

PUT https://platform-api.productsup.io/platform/v2/sites/<siteId>/streams/<streamId>

URL parameters

HTTP headers

Request body fields

Response fields

See response fields

Datasource fields

See datasource fields

Response status codes

Delete stream datasource

curl --header 'X-Auth-Token: value' \
--header 'Content-Type: application/json' \
--request DELETE 'https://platform-api.productsup.io/platform/v2/sites/1/streams/1'

# result:  
{
    "success": true,
    "message": "Resource was deleted successfully!"
}

Update stream datasource

Delete the datasource that is linked to the stream

HTTP Request

DELETE https://platform-api.productsup.io/platform/v2/sites/<siteId>/streams/<streamId>

URL parameters

HTTP headers

Response fields

Response status codes

Status

The status endpoint can be used to get a status of a Process Identifier (PID) for a specific site. A valid pid must always be given as secondary parameter . When calling the Process endpoint, it will return a valid pid. If an invalid PID will be given, the sites status will always be queued.

Get

Get the status of PID for a site

curl -i -L -X GET \
    'https://platform-api.productsup.io/platform/v2/sites/<siteId>/status/<pid>' 

{
    "success": true,
    "status": "failed",
    "links":[
        {
            ## Only available when status equals failed
            "errors": "https://platform-api.productsup.io/platform/v2/sites/<siteId>/errors?pid=<pid>"
        },
        {
            "self": "https://platform-api.productsup.io/platform/v2/sites/<siteId>/status/<pid>"
        }
    ]
}

HTTP Request

GET https://platform-api.productsup.io/platform/v2/sites/<siteId>/status/<pid>

URL parameters

Response body fields

Status value explanation

API Errors

Example error response

{
    "success": false,
    "message": "Forbidden, your auth token seems to be invalid"
}

<?php
try {
    // code that might result in an error from the API
} catch (\Productsup\Exceptions\ServerException $e) {
    // A exception at the API Server happened, should not happen but may be caused by a short down time
    // You may want to retry it later, if you keep getting this kind of exceptions please notice us.
    throw new Exception('Error at the productsup API, retry later');
} catch (\Productsup\Exceptions\ClientException $e) {
    // Most likely some of the data you provided was malformed
    // The error codes follow http status codes, @see http://en.wikipedia.org/wiki/List_of_HTTP_status_codes#4xx_Client_Error
    // The message may give more information on what was wrong:
    echo $e->getCode().' '.$e->getMessage();
} catch (\Exception $e) {
    // Exceptions not within the Productsup namespace are not thrown by the client, so these exceptions were most likely
    // thrown from your application or another 3rd party application

    // however, if you don't catch Productsup exceptions explicitly, you can catch them all like this
    echo $e->getCode().' '.$e->getMessage();
    throw $e;
}

The API follows HTTP Status Codes for error handling. As a body again JSON is returned. The "message" will provide more information about the specific error.

The API can return the following status codes:

Rate limiting

Different endpoints of the Platform API are subject to different rate limits. We enforce rate limits at an account and route level.

The Platform API applies the following rate limits to all requests coming from one account:

HTTP headers

The response headers of all HTTP requests sent to the Platform API show your current rate limits:

$ curl -I https://platform-api.productsup.io
HTTP/2 200
X-RateLimit-Limit: 5
X-Ratelimit-Remaining: 1
X-Ratelimit-Retry-After: 1651174223

When you exceed the rate limit, you get an error response:

HTTP/2 429
X-RateLimit-Limit: 5
X-Ratelimit-Remaining: 1
X-Ratelimit-Retry-After: 1651174223

{"success":false,"message":"Too many attempts."}

Changelog

Introduction

This section is a record of all notable changes made to Stream API and Platform API.

Stream API changelog

Here are the recent changes introduced to the Stream API:

29/11/2023

• Added a limit of 100 streams per account. If you need more streams, reach out to your Client Success Manager.

25/09/2023

• Released version 0.4 of the Open API definition file.

What's Changed

• Added enumerated possible response codes (e.g., 400, 422, 500) to all endpoints for improved error handling.
• Modified schema format and maximum values for the page[limit] and page[offset] query parameters on the get streams endpoint.
• Specified the maximum number of items found in the $.error.errors responses for all endpoints.
• Set a maximum length of 499900 bytes for the id attribute on the products upload endpoint. Any product with an id attribute exceeding this limit will be rejected.
• Updated the format and defined the maximum length for the createdAt and updatedAt properties in the streams endpoint response and the completedAt property in the batches endpoint response.
• Added the format, minimum, and maximum specifications for the successCount and errorCount properties in the batches endpoint response.
• Limited the maximum number of distinct errors that the batches endpoint response can return.

01/06/2023

• Added a status page link

18/05/2023

• Changed the status code from 400 to 422 when an "Empty Payload" error occurs for an uploaded batch on the /streams/{streamId}/products endpoint.
• Fixed a bug in the /streams/{streamId}/products endpoint response where the relationships object was incorrectly placed at the root path instead of being placed as a child of the data object.
• Changed Location to Content-Location in the header of the response that the POST /streams operation returns for a newly created stream.

⚠️ Deprecations:

• The relationships object found at the $.relationships path of the /streams/{streamId}/products endpoint's response is deprecated. Use $.data.relationships instead.
• The Location header found in the response of the POST /streams operation is deprecated. Use Content-Location instead.

31/03/2023

• Increased the rate limit for the "batches" endpoint to 100 requests per second per {streamId}. The documented rate limits are now enforced as strict limits. Crossing them causes throttling.

11/01/2023

• Changed "id" as a string in the OpenAPI spec.
• Fixed a bug with supporting the charset part of the Content-Type header.

Platform API changelog

Here are the recent changes introduced to the Platform API:

05/09/2023

• Added a new API endpoint to copy sites. See copy site for more information.

23/05/2023

• Introduced new API rate limits for all endpoints. See rate limiting for more information.

01/06/2023

• Add status page link

15/02/2023

• Fixed the empty file creation handling when rows were written because of a one-hour delay between the last upload and the commit. See upload and commit rule for more information.

31/01/2023

• Fixed the issue with the products endpoint returning a response with an empty response body.

20/01/2023

• Exposed datetime in the site errors endpoint. See errors endpoint for more information.

10/01/2023

• Fixed a bug in deleteNotMatchingFeedHeadersIds.